Success is not guaranteed when you start something new. If I'm being honest failure is a huge part of growing and developing any idea. Not to long ago I wrote a blog about mistakes we have made while starting out. I explained how each mistake was a different lesson and extremely valuable in helping us grow as a company.
Every mistake is each notable on their own. They all have their own lessons embedded in them as well as their own unique embarrassing charm. During our time in the La Conner shop we have not only made mistakes, but had ourselves a fair share of Epic Fails. Epic Fails I feel differ from any little old mistake because they are just extraordinarily, palm in face, checks burn red, embarrassing. These oh so wonderful mistakes have made their share of appearances in our two months of being in La Conner.
Here are the Epic Failures that have happened so far!
I wanted the store to be as paperless as possible. Therefore I set us up to be fairly socially conscious. I did this by using recycled tissue paper in the bags, by using recycled paper bags, and lastly by having relatively no paper receipts. For a receipt there were three options for customers to choose from. The first is a text message receipt. the second was an email receipt, and the last was a hand written receipt. I truthfully did not think that it was a big deal. I personally get a lot of receipts via email. Customers unfortunately hated this. They did not like putting in a number or email for a receipt and most did not want to wait or feel like they were inconveniencing us by having us write out a receipt. On this Epic Fail I learned that the things I don't necessarily believe are a big deal are in fact a big deal to others. I ended up folding and bought a receipt printer.
Opening up the Boutique in La Conner was a spontaneous decision. It was planned to move from a strictly online Boutique to a physical Boutique. It however was not planned for another year. So when the opportunity came about I was full speed ahead on getting the shop up and running smoothly. I was researching, I was building, I was managing the actual shop, as well as still running and operating everything through our online avenue. Through out the time we decided to open up in La Conner and till about a week ago it was go, go ,go all of the time for me. This way of living sadly lead me to Burn Out. Which I both hate and resent a little bit. Funny enough it was not so long ago that I wrote a Blog on the importance of unplugging and having a healthy balance between work and home. I did not have a healthy balance and therefore experienced the ever hated Burn Out fatigue. When I realized that I had been going too hard and needed some what of a break for a bit. I changed our Store Hours. We are now open only 5 days a week as opposed to the original 7. Our official schedule is
This way not only do I make sure to have a little break and explore the wonderful world around me, but my amazing family also will not run into the same problem. So while it was an Epic Fail, it still brought out an important lesson and helped my company to grow and become a better version of what it was before.
My Epic Failures while ever so embarrassing at moments where in the end easy fixes. They are not just Epic Fails because they were embarrassing. I consider them Epic Fails because I did not even see a potential of a problem forming. So when a problem did form it basically caught me off guard and smacked me in the face. Keep in mind when building something of/on your own. There will always be obstacles even with the things that you don't think could ever present any. The important thing to remember is that there is a lesson in everything and every lesson holds the key for growth.
Always be open to change because open mindedness and
change will keep you moving in a forward and positive direction.
Thavin & Marcob is a place where you are celebrated for being you!